Pipeline
One of a kind animator marketplace
Pipeline is a revolutionary end to end platform connecting animators with clients seeking their expertise. It simplifies the journey for animators to find gigs and for clients to discover the perfect talent for their projects. A dedicated marketplace where creativity meets demand, Pipeline is the nexus of animation opportunities. Dive in, and let your animation aspirations come to life! 🎬🖌️
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Client
Kolanut Labs, Inc
Appreciation
Kolanut Labs Inc, Sirqul Inc
Project Brief
Design an Animator marketplace for creatives to easily get access to jobs or gigs and for users, companies, studios or individuals in need of this type of service to easily meet animators.
The Team
Lanre Fadire, Fadare Emmanuel
My ROle
User Interview | Stakeholder meeting | Card Sorting | User flow | User Journey Mapping | Wireframes | Hi-Fi Prototype
Discovery Phase
The Challenge
In today's digital landscape, animation's allure has never been more pronounced, with the global animation market valued at $259.1 billion in 2019, as highlighted by Grand View Research. Yet, despite its booming demand, the industry faces significant challenges. Animators often navigate a fragmented market, juggling multiple platforms to find the right gig, while clients laboriously sift through vast portfolios in search of the ideal talent. This disconnect is further exacerbated by a frequent skill mismatch, as suggested by a 2020 Animation Career Review survey, which revealed that many animators struggled to find projects aligning with their unique skills.

Furthermore, quality assurance remains a paramount concern. A study by Upwork in 2018 indicated that almost half of clients were apprehensive about freelancer expertise and the subsequent quality of work. On the flip side, animators, especially those newly entering the scene, grapple with economic challenges, with a significant portion feeling under-compensated, as emphasized by The Economic Times. With the inundation of generalist freelance platforms, a Forbes article also pointed out the inefficiencies clients face, with many finding it daunting to sieve out the right talent amidst the overwhelming candidate pool.
Opportunity
The challenges presented in the burgeoning animation industry, valued impressively by Grand View Research, lay the groundwork for a significant opportunity. Current market fragmentation, combined with the concerns highlighted by Animation Career Review about skill mismatches, underscores the pressing need for a centralized, tailored platform. This platform would not only streamline job searches but also ensure optimal creative collaborations, yielding higher-quality outcomes and satisfied clients.

Upwork's insights about quality assurance concerns amongst clients illuminate a niche for a trusted platform that showcases vetted, top-tier animation talent. On the other hand, addressing economic disparities highlighted by The Economic Times presents an avenue to advocate for fair compensation for animators. Coupled with the inefficiencies pinpointed by Forbes in generalist freelance platforms, there's a clear opportunity for Pipeline to refine the hiring process.In essence, these industry challenges aren't mere hurdles; they're catalysts for innovation. Pipeline stands primed to seize this opportunity, with the potential to redefine how animators and clients collaborate.
Project goals & objective
Business Goal
Achieve profitability and sustainability by becoming the go-to platform for animators worldwide, connecting them with lucrative opportunities, fostering a thriving community, and continuously innovating to meet evolving industry needs.
User Goal
Facilitate portfolio showcase, opportunity discovery, client connection, professional development, fair compensation, and seamless user experience.
Market Research
We conducted comprehensive research into the animation industry, analysing trends, market dynamics, and emerging opportunities. We delved into the various sectors of animation, including traditional 2D animation, 3D animation, motion graphics, and visual effects. This analysis provided valuable insights into the current state of the industry and helped identify areas where our marketplace could provide the most value.

Furthermore, we studied existing online marketplaces catering to animators and creative professionals. By examining platforms such as Fiverr, Dribbble, and ArtStation, we gained valuable insights into their features, user experience, and business models. This competitive analysis helped us identify gaps and opportunities for differentiation in the market.
User Research
To gain a deeper understanding of the needs and pain points of animators and clients, we conducted user research through surveys, interviews, and focus groups. We reached out to animators of varying experience levels, from freelancers to studio professionals, to capture a diverse range of perspectives.

Through these interactions, we uncovered valuable insights into the challenges animators face in finding work, showcasing their portfolios, and connecting with clients. We also discovered challenges intending client face in connecting to skilled talents. Common pain points for animators included the lack of dedicated platforms for animation-specific services, difficulties in marketing themselves effectively, and concerns about fair compensation for their work.
Discovery Phase
Analysis
Competitive Analysis
Market research, examining both direct and indirect competitors in order to identify current design conventions and prioritize product features, as well as identify opportunities to stand out and differentiate the product.
User interviews
We created an Interview Guide to help with the user interview process, which assisted in finding answers to open discovery questions, understanding users' tasks and activities, opinions and attitudes, and discussing problems and pain points.
2
In-person interviews
12
Online interviews
32 minutes
Average length
Discovery Phase
Key Insights from Interviews
Many animators highlighted the importance of having a platform that allows them to showcase their portfolios in a visually compelling and professional manner, emphasizing the need for customizable profiles and easy-to-use portfolio management tools. Some also expressed a desire for community-building features and networking opportunities within the marketplace, such as forums, events, and mentorship programs, to connect with peers, share knowledge, and foster professional growth.
Design question
How can we create an engaging and intuitive user interface for our animator marketplace that effectively showcases animator portfolios, facilitates seamless communication between animators and clients, and streamlines the process of discovering, hiring, and collaborating on animation projects?
Discovery Phase
Personas
Adesoji Favour
27 Years Old
Illustrator/Animator
Lagos
“I seek a platform that would make freelancing easier for me where I can make connections, get exposed to opportunities”
About
Adesoji Favour, often referred to as Soji, is a 27-year-old freelance illustrator and animator based in Lagos, Nigeria. Soji has been passionate about drawing since childhood and has honed his skills in both illustration and animation over the years.
Goals
  • Showcase Artistic Talent: Soji wants to showcase his unique artistic style and creative vision through his illustration and animation work, attracting clients who appreciate his aesthetic.
  • Expand Client Base: He aims to expand his client base beyond local clients in Lagos to work with clients from around the world, allowing him to explore diverse projects and opportunities.
Frustrations
  • Finding Clients: Soji struggles to find new clients and projects, especially ones that align with his artistic style and vision.
  • Networking: Building a strong network of clients, collaborators, and industry contacts can be challenging
Emily Chen
34 Years Old
Marketing Director
New York
"To engage a creative animator who can bring our product stories to life visually, enhancing our brand's market presence."
About
Emily Chen is a seasoned Marketing Director for a leading tech firm specializing in innovative consumer electronics. She is known for her strategic vision and commitment to delivering compelling marketing campaigns.
Goals
  • Creative Collaboration for Brand Impact: Find a skilled animator who can effectively translate complex tech concepts into engaging animations.
  • Ensuring Timely Creative Deliveries: Secure timely delivery of high-quality visual content for marketing campaigns.
  • Partnership for Innovation: Establish a lasting partnership with an animator who understands the tech industry’s dynamics.
Frustrations
  • Professional Consistency Challenges: Difficulty in finding animators who can consistently deliver professional-grade content.
  • Vision and Accuracy Alignment: Concerns over aligning creative vision with the technical accuracy required for consumer electronics.
Persona 1: Business Development Executive
A Business Developer in sales focuses on identifying and developing new business opportunities to drive growth and profitability. They are responsible for market research, building relationships, and strategizing sales to meet revenue targets.
Persona 2: Relationship Manager
A Relationship Manager focuses on building and maintaining strong relationships with clients, ensuring their satisfaction and loyalty. They serve as the primary point of contact, understanding client needs and providing tailored solutions.

Define Phase
Present Situation
Soji and Erin, both talented freelance animators based in Lagos, Nigeria, are driven by their passion for storytelling through animation. Despite their creative prowess, they face specific constraints in their current situation within the animation industry:
  • Limited Exposure and Networking Opportunities
  • Limited capabilities on portfolio showcase
  • Communication difficulties
Problem Statement
Animators: They face challenges in connecting with potential clients within the animation industry. Limited platforms and communication avenues make it difficult for animators to showcase their skills and find suitable projects. This lack of visibility and opportunities hinders animators' ability to secure consistent work and grow their careers
Client: Finding the right animators is hard for clients. There aren't easy ways for them to connect with talented animators. This makes it tough for clients to discover and work with the best animators for their projects.
How can we design an animator marketplace that caters to the various needs and aspirations of both animators and clients, for effective collaboration, efficient project management, and amazing creativity, while ensuring transparency, trust, and satisfaction throughout every stage of the animation process?
dEFINE PHase
High Level Product Process Flow
DESIGN Phase
Sketches
DESIGN Phase
Wire Frames
DESIGN Phase
Branding, Typograhy and Design Assets
Moodboard
Our quest for design inspiration led to gathering some resources on how other designers would probably present their solutions and UI components; this is important so that users don’t have to spend time learning new things but retain an existing good experience.  Sources: Fiverr, Artstaion, Upwork and  Dribbble
Design PHASE
High Fidelity Designs
The design phase followed an iterative process of usability testing sessions with our primary to validate whether the design solution solved their problems and understanding their various pain points, while walking them through user scenarios and actions.
Dashboard
Projects
Project Milestones
Services
Earnings
DELIVER Phase
Usability Testing for Prototype and Alpha launch
The solution went through various round of user testing with multiple users at both the prototype testing phase and the Alpha testing stage. My aim was to understand if users could complete the key tasks and how they interacted with the prototype
Positive Findings
Concerns
Positives since Beta Launch
Learning Points
Concentrate on the problem and don't get caught up in the intricacies.